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Privacy & Cookie Policy – Please read this policy carefully before using the Race Collective website.

Race Collective Limited are committed to protecting and respecting your privacy.

This privacy policy (together with Race Collectives terms of use and any other documents referred to on it) sets out the basis on which any personal data Race Collective collects from you, either via the site or in relation to information that you provide to Race Collective by any other means, will be processed by it.  Please read the following carefully to understand Race Collectives views and practices regarding your personal data and how Race Collective will treat it.

For the purpose of the General Data Protection Regulation (GDPR) and any other data protection legislation in force in the United Kingdom from time to time, the data controller is Race Collective Limited.

If you have any questions about this privacy notice, including any requests to exercise your legal rights, please contact the DPO by emailing [email protected]

racecollective.com (the site) is a site operated by Race Collective Limited (Company), a limited Company incorporated in England and Wales with Company number 11816589 whose registered office is Race Collective Limited, The Picture House, 307-315 Holdenhurst road, Bournemouth, Dorset, BH8 8BX.

It is important that you read this privacy policy, together with any other privacy policy or notice that Race Collective may provide on specific occasions when Race Collective are collecting or processing personal information about you, so that you are aware of how and why Race Collective are using such information.

Information Race Collective may collect from you

Race Collective may collect and process the following data about you:

  • Information you give to Race Collective. You may give Race Collective information about you by registering on our site . The information you give Race Collective may include your name, address, e-mail address, phone number, financial and credit card information or other factual information about yourself which you provide when you by filling out your Race Collective profile, participating in discussion boards or other social media functions including signing up to Race Collective’s newsletter, you enter a competition, promotion or survey, or when you report a problem to Race Collective.
  • Information Race Collective collects about you. Race Collective may also automatically collect the following information about you when you use the site:
  • technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;
  • information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from the site (including date and time), products you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.
  • Information Race Collective receives from other sources. Race Collective may receive information about you if you use any of the other websites Race Collective operates or the other services Race Collective provides. Race Collective are also working closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers) and may receive information about you from them.

It is important that the personal data Race Collective holds about you is accurate and current. Please keep Race Collective informed if your personal data changes during your relationship with them.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

We use Google Analytics (find more in the cookie section).

Uses made of the information

Race Collective uses information held about you in the following ways:

  • Information you give to Race Collective. Race Collective will use this information:
  • to provide you with the information that you request from Race Collective;
  • where Race Collective needs to perform the contract you are about to enter into with them or that they have already entered into with you.
  • where it is necessary for Race Collective’s legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
  • where Race Collective needs to comply with a legal or regulatory obligation.

Generally Race Collective does not rely on consent as a legal basis for processing your personal data other than in relation to sending third party direct marketing communications to you via email or text message. You will receive marketing communications from Race Collective if you have requested information from Race Collective or purchased tickets, memberships or other goods from Race Collective or if you provided Race Collective with your details when you entered a competition or registered for a promotion and, in each case, you have not opted out of receiving that marketing.

  • Information Race Collective collects about you on the site.

    Race Collective will use this information:

  • to administer the site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
  • to improve the site to ensure that content is presented in the most effective manner for you and for your computer;
  • to allow you to participate in interactive features of Race Collective’s service, when you choose to do so;
  • as part of Race Collective’s efforts to keep the site safe and secure; and
  • to measure or understand the effectiveness of advertising Race Collective serves to you and others.
    • Information Race Collective receives from other sources. Race Collective may combine this information with information you give to Race Collective and information it collects about you. Race Collective may use this information and the combined information for the purposes set out above (depending on the types of information Race Collective receives).

  • Failure to provide personal information. Where Race Collective requires personal information in order to be able to enter into a contract with you, or to perform a contract, your failure to supply the information will prevent the effecting or performance of the contract and Race Collective will have no liability for any loss which results from the failure to supply the required data.

  • How long Race Collective will hold the information.

    Race Collective will only retain your personal data for as long as necessary to fulfil the purposes it collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements To determine the appropriate retention period for personal data, Race Collective considers the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which Race Collective processes your personal data and whether Race Collective can achieve those purposes through other means, and the applicable legal requirements.

Disclosure of your information

Race Collective may have to share your personal information with other companies within the Race Collective group who are based in the UK.

You agree that Race Collective may share your information with selected third parties including:

  • Service providers based in the UK who provide IT and system administration services;
  • Professional advisors including lawyers, bankers, auditors and insurers based in the UK;
  • HM Revenue & Customs, regulators and other authorities based in the UK; or
  • Third parties to whom Race Collective (or any other group Company of Race Collective) chooses to sell, transfer, or merge parts of its business or assets. Alternatively, Race Collective may seek to acquire other businesses or merge with them. If a change happens to Race Collective’s business, then the new owners may use your personal data in the same way as set out in this privacy notice

Race Collective requires all third parties to respect the security of your personal data and to treat it in accordance with the law. Race Collective does not allow its third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with Race Collective’s instructions.

Where Race Collective stores your personal data

All information you provide to Race Collective will be securely stored either electrically on its secure servers (including but not limited to web and email servers), in the cloud (via a credible third party cloud storage partner), within Race Collective’s’ accounting software, by any of Race Collective’s business partners, suppliers, sub-contractors or other companies within Race Collective’s group in connection with the performance of any contract Race Collective enters into with you or in hard copy paper format.

At the point of drafting this privacy policy, Race Collective does not transfer your personal data outside of the European Economic Area (EEA).

If in the future your personal data is transferred by Race Collective outside the EEA for processing or storage, Race Collective will ensure that any such transfer is made in accordance with the requirements of the Data Protection Act 1998 (prior to 25th May 2018) or the GDPR (on or after 25th May 2018) as applicable.

Unfortunately, the transmission of information via the internet is not completely secure. Although Race Collective will do its best to protect your personal data, Race Collective cannot guarantee the security of your data transmitted to the site; any transmission is at your own risk. Once Race Collective have received your information, Race Collective will use strict procedures and security features to try to prevent unauthorised access.


Your rights

You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). Race Collective would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact Race Collective in the first instance.

You have the right to ask Race Collective not to process your personal data for marketing purposes or any other purposes at any time. Race Collective will usually inform you (before collecting your data) if it intends to use your data for such purposes or if it intends to disclose your information to any third party for such purposes. You can exercise your right to prevent the processing of data for marketing purposes by refusing to provide consent on the forms Race Collective uses to collect your data.  Where you have previously provided consent to receive marketing material from Race Collective, you can also exercise the right to withdraw consent at any time by contacting the Race Collective team at [email protected]

The site may, from time to time, contain links to and from the websites of Race Collective’s partner networks, advertisers and affiliates.  If you follow a link to any of these websites, please note that these websites have their own privacy policies and that Race Collective does not accept any responsibility or liability for these policies.  Please check these policies before you submit any personal data to these websites.


Access to information

The Data Protection Act 1998 (prior to 25th May 2018) and the GDPR (on or after 25th May 2018) gives you the right to access information held about you. Your right of access can be exercised in accordance with the DP Law.


Rectification

The GDPR gives you the right to require your personal data held by Race Collective to be rectified if it is inaccurate or incomplete. Your right of access can be exercised in accordance with procedures stated in the GDPR.


Erasure

The GDPR gives you the right to ask Race Collective to delete or remove personal data where there is no good reason for Race Collective continuing to process it. You also have the right to ask Race Collective to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where Race Collective may have processed your information unlawfully or where Race Collective are required to erase your personal data to comply with local law. Note, however, that Race Collective may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.


Data portability

The GDPR gives you the right to obtain and relocate your personal data held by Race Collective to another IT environment. If you notify Race Collective that you wish to exercise this right, Race Collective will arrange the transfer in machine readable form to another IT environment within one month if it is technically possible, or within two months if the transfer is complex or if there have been multiple requests.


Restriction on Processing

The GDPR gives you the right to ask Race Collective to suspend the processing of your personal data in the following scenarios: (a) if you want Race Collective to establish the data’s accuracy; (b) where Race Collective’s use of the data is unlawful but you do not want Race Collective to erase it; (c) where you need Race Collective to hold the data even if Race Collective no longer require it as you need it to establish, exercise or defend legal claims; or (d) you have objected to Race Collective’s use of your data but Race Collective will need to verify whether it has overriding legitimate grounds to use it.


Objecting to Processing

The GDPR allows you to object to the processing of your personal data where Race Collective are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where Race Collective are processing your personal data for direct marketing purposes. In some cases, Race Collective may demonstrate that it has compelling legitimate grounds to process your information which override your rights and freedoms.


Automated decision making

You also have the right under the GDPR in some circumstances not to be the subject of a decision based on automated processing or profiling which produces a legal effect or other significant effect on you. If you wish to exercise this right, you should make an objection in accordance with the provisions of the GDPR.

No fee usually required

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, Race Collective may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, Race Collective may refuse to comply with your request in these circumstances.


Time limit to respond

Race Collective try to respond to all legitimate requests within one month. Occasionally it may take Race Collective longer than a month if your request is particularly complex or you have made a number of requests. In this case, Race Collective will notify you and keep you updated.


Changes to the privacy policy

Any changes Race Collective may make to its privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to the privacy policy.

Cookies

Race Collective uses cookies to improve the user experience. You will be notified that we use cookies as soon as you enter the Race Collective site, this gives you the option not to use cookies and not to use the site. Information about our use of cookies

Race Collective uses cookies to distinguish you from other users of our website. This assists us in providing you with a good experience when you use our website and also allows us to improve the site. By continuing to use the site, you are agreeing to our use of cookies.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive.

We use the following cookies:

  • Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services such as Stripe.
  • Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
  • Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
  • Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

Here are a list of categories our cookies fall into.

General

  • To maintain a login session and cache information relating the logged in user, to reduce the amount of time required to display their information when required.
  • Security
  • Anonymous bot filtering via our security firewall.

Access to third-party accounts

Analytics

Contacting the User

  • Contact form
  • Personal Data: email address; first name; last name; phone number
  • Mailing list or newsletter
    Personal Data: email address; first name; last name

Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies. You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site. Except for essential cookies, all cookies will expire after 30 (thirty) days.

Contact

Questions, comments and requests regarding this privacy policy are welcomed and should be emailed to [email protected] or sent by post to Race Collective Limited, The Picture House, 307-315 Holdenhurst road, Bournemouth, Dorset, BH8 8BX.